Phishing scams related to hiring and fake job postings

Please beware that phishing scams involving false job postings and scammers posing as recruiters are on the rise.

Recently, we have heard reports of individuals posing as representatives of Upstream USA and making fake job offers. This is an issue we take very seriously and we are providing the following information about our hiring processes and common red flags to help job applicants protect themselves. If you have questions whether an interaction with our team is legitimate, please contact us at feedback@upstream.org.

We will never make a job offer before you have met in-person or via video call with at least 3 team members. You can review our team page to learn more about the team members you will be meeting with in advance of your interviews.

Candidates being considered for interviews will always have an initial conversation with a member of our talent acquisition team via phone or video call before moving forward.

In some cases of recruitment fraud, victims receive job offers via email or text very quickly after initial contact or a single interview. Our hiring process typically can take weeks to complete, and for candidates progressing to a job offer, there are typically 3-4 video calls or in-person meetings to help you get a sense of the team you will be working with, and to help us evaluate candidates from different perspectives. Under no circumstances do we conduct the entire hiring process over email or text message.

We will never ask you for money or bank account details as part of the application process. If you are hired, a member of our People Operations team will walk you through our payroll system on your first day, and provide instructions for how to securely share your bank account information for direct deposit of your paycheck.

In some cases of fraud, scammers will send a candidate a check as part of the process, then state they have overpaid and need a partial refund. Unfortunately, victims frequently find that the original check has bounced after they’ve made a refund payment.

Upstream employees have email addresses ending in “upstream.org.” Be suspicious of anyone contacting you from a personal email address ending in gmail.com, yahoo.com, etc. as no Upstream employees use personal email as part of their official Upstream work.

We always require an application for every position and would never ask for sensitive personal details outside of our official recruitment sites. We collect resume and CV details through our careers page, our job application system on boards.greenhouse.io/upstreamusa/, and some major 3rd party sites like LinkedIn, Indeed, and Glassdoor.

We never ask for social security numbers or sensitive visa details until after an offer has been made. If you accept a job with Upstream, a member of our People Operations team will be in touch with details on how you can securely share the details required to verify your eligibility for employment inside the U.S.

If you feel you are falling victim to recruitment fraud, or something just doesn’t feel right, please contact your local authorities or file a complaint with the Federal Trade Commission.