Privacy Policy

We at Upstream USA know that privacy is important to you and we want you to know how we collect, use, share and protect information that you provide to us. This notice describes our privacy policy for (our “Website”). By visiting our Website, you are accepting the practices described in this Privacy Policy.

What Information Do We Collect About You?

Personally Identifiable Information You Provide to Us

We collect Personally Identifiable Information from you only if it is specifically and knowingly provided by you. “Personally Identifiable Information” is information that would allow someone to identify or contact you, including, for example, your name, address, phone number and e-mail address.

You are not required to provide Personally Identifiable Information to visit this Website, but you will need to provide it if you sign up for our email updates, apply for a job or make a donation through our Website.

When you make a donation through the Website, you are redirected to an independent third party to process the donation. That third party collects your Personally Identifiable Information, using its own service providers to complete the transaction, and transmits the payment or donation to us, along with your name, contact information and other relevant details you provided in connection with the transaction. We use this information to process the transaction or account for the donation, as applicable, to communicate with and interact with you as further described below and to meet our legal obligations.

Automatically Collected Non-Personal Information

We collect non-personal information via the Internet protocol (IP) address used to connect your device to the Internet. Like most Internet websites, we and our service providers use cookies. Cookies are unique identifiers that we or they transfer to your device through your web browser to enable our systems or those of our service providers to recognize your browser and capture and remember certain information.

We use cookies to help us remember, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Most web browsers allow some control of most cookies through the browser settings. For more information about how to reject, disable or delete cookies, please review your browser’s help menu or visit or

We use Google Analytics to help us evaluate and measure the use and performance of our Website. For more information about how Google Analytics collects and processes data, we recommend that you visit To opt out of the aggregation and analysis of data collected about you relating to your use of the Website by Google Analytics, visit and download and install the Google Analytics Opt-out Browser Add-on.

How Do We Protect Your Information?

Our third-party service providers who process your Personally Identifiable Information are contractually bound to keep your information secure and to maintain security systems and procedures designed to do so.

Unfortunately, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your Personally Identifiable Information, we cannot guarantee its absolute security.

How is Your Information Used and Shared?

We are not in the business of selling your Personally Identifiable Information or using your Personally Identifiable Information for purposes other than our own internal use or to provide you with services that you request. For example, we may use your Personally Identifiable Information for the following purposes:

  • Operating our organization;
  • Acknowledging contributions and thanking you if you choose to make a donation;
  • Conducting and supporting fundraising efforts;
  • Providing you with newsletters and other email updates;
  • Conducting surveys, internal research and analytics to help us improve our services;
  • Preventing, investigating or providing notice of fraud or other unlawful or criminal activity, and meeting our legal obligations; and
  • Investigating and resolving disputes and security issues and enforcing our Website Terms and Conditions.

We may share your Personally Identifiable Information with the third parties described below only in ways consistent with this Privacy Policy.

Service Providers: Certain of our third-party service providers have access to your Personally Identifiable Information as needed in order to perform services on our behalf, such as processing donations and job applications. These service providers are not permitted to use your Personally Identifiable Information for other purposes.

Legal and Safety: If law enforcement or judicial authorities require us to provide them with your Personally Identifiable Information, we must cooperate with the authorities if their request is supported with the necessary legal documentation. We may also disclose your Personally Identifiable Information to third parties in connection with claims, disputes or litigation, when otherwise required by law, or if we determine its disclosure is necessary to protect the health and safety of you, us or others or to enforce our legal rights or contractual commitments you have made.

Affiliates and Business Transfers: We may share your Personally Identifiable Information with our current or future affiliated legal entities for purposes and uses that are consistent with this Privacy Policy. In the event of a business reorganization, such as a merger or acquisition, your Personally Identifiable Information may be transferred as part of the reorganization.

Links to Third Party Sites

The Website may include links for you to visit third party sites. This Privacy Policy does not apply to such third party sites. If you choose to visit these sites, we have no responsibility or liability for the content and activities of these linked sites. These third party sites may also have privacy policies that differ from this Privacy Policy, and we encourage you to review the privacy policies for those third party sites to learn about their information practices. We do care about your experience on these sites, however, and welcome any feedback.

No Medical Advice

By using the Website, you acknowledge that we are providing the Website for general informational purposes only and not for the purpose of giving you any medical advice. You should not rely on the Website for medical advice or for evaluating any medical advice regarding any disease or medical condition. We recommend that you consult with a doctor or other health care professional for medical advice or information about diagnosis and treatment.

Privacy Protection for Children

The Website is not directed to, and we do not intend to or knowingly solicit or collect information from, persons under the age of 13. If you are under the age of 13, please do not use the Website or provide us with any information.

U.S. Online Privacy Policy Only

This online Privacy Policy applies only to information collected through this Website. This Website is controlled and operated by us from the United States, is intended for use by individuals in the United States, and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States.

How to Contact Us

If there are any questions regarding this Privacy Policy you may contact us using the information below.
Upstream USA, Inc.
2 Oliver Street, Suite 402
Boston, MA 02109